Day 0 comes in the delivery email, with the guide and the vet sheet. It asks you one question: which problem are you seeing? Choose your track with one click, and from the next morning one email a day brings that day’s step, for Days 1 to 14.
Day 0 · Rule out: your guide is here; start with the vet, and choose your track.
Days 1–3 · Read: draw a map of your home · read the signs · find the drops in the glass.
Days 4–10 · Reset: first, on the evening of Day 3, a plug-in diffuser, the same for every track; then seven steps on your track. For the litter box: the old spots, a bigger box, the litter, the place, one box per cat plus one, the old spot’s new job, the window. For scratching: the right post, in the right place, made the best spot in the room, then the sofa made less interesting, claws, what may be behind extra scratching, and play.
For aggression: space, two of everything, hands are never toys, letting your cat say when, good things from far away, smell before sight, the cat at the window. For fear: more hiding places, food and a box within reach, the same day every day, letting your cat come to you, play from a distance, the scary thing made smaller, and a plan for the hard days.
Days 11–14 · Review: what your notes are telling you · keep it, adjust it or step back · if not much has changed · your plan for the weeks after.